Recovering specific information to clarify what is being communicated is crucial in all aspects of human interaction and agreeing and delivering agreed outcomes.
Tonight we began with the communication model and filters then focused in on on getting to grips with really listening to what was being said – and more importantly for this evening what was missing so that we could really understand and picture what the other person was describing.
By the end of the evening most people were surprised at just how powerful even these “basic” techniques were in clarifying what the other person was really saying and how useful taking the time to do that could be.
We finished off the evening with working with nominalisations and how easy it can be to free ourselves and others from the “stuck” mindset that can result when these go unchallenged.
Another fun evening and I’m already getting great feedback from people about how they’ve used what they’ve learned to good effect in therapy and business, which is kind of the point of the group really ;o)
Anth.
